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Presenting the 2019 SHM Award of Excellence winners

Award of Excellence in Management of Hospital Medicine

Stephanie Perry, MA, SFHM, currently the Director of Hospital Medicine Services at Virginia Mason Medical Center in Seattle, is a leader in building sustainability into the work of hospitalists. While at Virginia Mason, she developed an internal auditing and education platform to improve revenue cycle opportunities, which brought more than $500,000 in additional gross revenue to the organization in 2018.

Stephanie Perry

Ms. Perry also created a structured onboarding platform for hospitalists and created a new flexible scheduling method to improve the team’s work/life balance. In partnership with her leadership team, Ms. Perry has improved hospitalist engagement scores by 29 percent over a three-year period, with 86 percent of the physicians rating as engaged employees. This has resulted in zero attrition since July of 2017.

She is a Senior Fellow in Hospital Medicine and a true leader in her field.

Excellence in Teamwork in Quality Improvement

The Mount Sinai Hospital’s High-Value Care team is a multidisciplinary group focused on reducing overuse, decreasing costs throughout the institution, and allowing clinicians to focus on providing outstanding care and developing relationships with their patients.

Founded by Dr. Harry Cho, the High-Value Care team has chosen projects that have meaningfully affected waste reduction and patient care. They have created a sustainable structure engaging multiple members of the care team, including staff, trainees, and students. Its collaborative environment demonstrates high value, as it helps improve staff satisfaction and retention.

The team has focused on areas identified as wasteful by SHM as part of ABIM’s Choosing Wisely initiative. Projects have decreased lab testing – including amylase, folate, and “routine” daily labs – as well as medications such antihypertensives and docusate. Additionally, teams have tackled telemetry and urinary catheters, and improved patient mobility and inpatient sleep. Their innovative work can help spark similar programs nationally. As a result, the team has greatly reduced wasteful practices, decreased costs, and allowed clinicians to focus on providing outstanding care and developing relationships with patients.

In addition to many hospitalists, the High-Value Care team consists of members of Mount Sinai’s Nursing, Medicine, Pharmacy, Laboratory and IT Departments, including Andrew Dunn, MD; Beth Raucher, MD; John McClaskey, MD; Nicole Wells; Suzanne Cushnie; Surafel Tsega; and Gina Caliendo.

Junior Investigator Award

Oanh Nguyen, MD, MAS, is an assistant professor in the division of hospital medicine at the University of California, San Francisco.

Dr. Oanh Nguyen

Dr. Nguyen’s research is focused on the optimization of hospital care in safety-net settings and pragmatic approaches to addressing social determinants of health and transitional care strategies that address coexisting social vulnerabilities.

Her current work, funded through a K23 award, seeks to develop a strategy to predict, understand, and address coexisting social vulnerabilities among adults hospitalized with heart failure or ischemic heart disease who are at high risk for readmission.

While she is early in her investigative career, she already has 32 peer-reviewed publications, with another four first-authored manuscripts under review or in preparation.

She is an associate editor of the Journal of Hospital Medicine.

This article was updated 3/26/19.

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