Quality

Safety WalkRounds at Children's Hospital Improve Teamwork


 

Quality

A recent study in The Joint Commission Journal on Quality and Patient Safety describes unit-based Patient Safety Leadership WalkRounds conducted on six pilot units at the Children’s Hospital of Philadelphia (CHOP) and how they have helped clinical leaders identify and address safety concerns.1 The WalkRound team, made up of at least one senior executive, a patient safety officer, and the manager of each unit, engages frontline staff in safety assessments and concerns.

The concept was developed by Allan Frankel, MD, director of patient safety at Partners Healthcare System in Boston, to increase awareness of safety issues by all clinicians, make safety a high priority for senior leadership, and act on the safety information collected from frontline staff.

At CHOP, the WalkRounds led to improved nurse-physician relationships, workflow, and medical safety, and uncovered previously unidentified safety concerns.

Reference

1.Taylor AM, Chuo J, Figueroa-Altmann A, DiTaranto S, Shaw KN. Using four-phased unit-based patient safety walkrounds to uncover correctable system flaws. Jt Comm J Qual Patient Saf. 2013;39:396-403.

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