A panel of diverse hospital systems shared successes and challenges with SHM’s Project BOOST program, which aims to reduce readmissions for older adults. Although each initiative is (purposefully) tailored to the site, each share common themes, including the use of multidisciplinary teams, discharge process redesign, the use of teach back, and the use of follow up phone calls.
- BOOST has been widely successful in improving the discharge process in a variety of hospital settings;
- Mentored implementation is a critical factor to it’s success.
Dr. Scheurer is physician editor of The Hospitalist