Mark Williams, MD, FACP
Quality Tools: Root Cause Analysis (RCA) and Failure Modes and Effects Analysis (FMEA)
May 1, 2005
When we speak of “quality” in health care, we generally think of mortality outcomes or regulatory requirements that are mandated by the JCAHO (Joint Commission for Accreditation of Healthcare Organizations). But how do these relate to and impact our everyday lives as hospitalists?
First Ever SHM Leadership Academy— A Rousing Success
March 1, 2005
What would prompt someone to exclaim “fantastic, inspirational, and motivational,” and trigger adults to hug each other when it is time to say goodbye?