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Coordinating Writer

News

Improving Patient Safety and Quality of Care

Author:
Shm Benchmarks Committee
Project Leaders
Mary Pak, MD
Coordinating Writer
Phyllis Hanlon

Patient safety and improved quality of care have become priority issues in the American healthcare system.

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News

Maximizing Throughput and Improving Patient Flow

Author:
Shm Benchmarks Committee
Project Leader
Patrick Cawley, MD
Coordinating Writer
Phyllis Hanlon

According to data from the American Hospital Association (1), in 1985, the United States had 5732 operational community hospitals; by 2002, the...

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News

Improving Resource Utilization

Author:
Shm Benchmarks Committee
Project Leader
Saeed Syed, MD
Coordinating Writer
Phyllis Hanlon

Today’s hospitals must address a variety of challenges stemming from the expectation to provide more services and better quality with fewer...

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News

Providing Extraordinary Availability

Author:
Shm Benchmarks Committee
Project Leader
Stacy Goldsholl, MD
Coordinating Writer
Phyllis Hanlon

In 1994, Jack Rosenbloom was admitted to an Indiana hospital after suffering a serious heart attack. While in the critical care unit (CCU) of the...

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News

Leading Hospital Medical Staffs

Author:
Shm Benchmarks Committee
Project Leader
Mary Pak, MD And Kathleen Kerr
Coordinating Writer
Phyllis Hanlon

When Robert Lee, MD, an internist affiliated with Iowa Health Physicians, a multi-specialty group in Des Moines, was called to the hospital to see...

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News

Improving Physician's Practices

Author:
Shm Benchmarks Committee
Project Leaders
Burke T. Kealey, MD And Larry Vidrine, MD
Coordinating Writer
Phyllis Hanlon

Hospitals face a range of critical issues and need members of their medical staff to assume a role in addressing them.

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News

Treating Unassigned Patients

Author:
Shm Benchmarks Committee
Coordinating Writer
Phyllis Hanlon

In the 1970s and 1980s, indigent patients experienced problems at hospital Emergency Departments (EDs) around the country. They were refused care...

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