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  • Big Brother Arrives: Monitoring Patient Safety Compliance By Remote Video

    Today came the announcement that Suzanne Delbanco, founding director of the Leapfrog Group, has assumed the presidency of a company that tracks compliance with safety and quality practices via remote video. Big Brother, meet the Joint Commission. The report, in today’s Modern Healthcare, describes the process this way:Video auditing refers to a ...
    Posted to Wachter's World (Weblog) by Bob Wachter on September 23, 2008
  • Is it “Macaca” Time in Healthcare?

    August 11th was the 2nd anniversary of the epic implosion of George Allen's presidential campaign, the first defeat at the hands of YouTube. Two recent videos of unattended patients dying in ER waiting rooms leave me wondering whether healthcare has also entered the YouTube era.Remember the George Allen fiasco? A 20-year-old Indian-American named ...
    Posted to Wachter's World (Weblog) by Bob Wachter on August 19, 2008
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